Via our web store, privacy-sensitive data or personal data is processed. HVEG Brands Group B.V. considers careful handling of personal data to be of great importance. Personal data is therefore processed and secured by us with care. In our processing, we adhere to the requirements set by privacy legislation.

This means, among other things, that we:

• Clearly specify our purposes before we process personal data, via this privacy statement;

• Limit our collection of personal data to only the personal data necessary for legitimate purposes;

• Ask for explicit consent to process your personal data in cases where your consent is required;

• Take appropriate security measures to protect your personal data and also demand this from parties that process personal data on our behalf;

• Respect your right to offer your personal data for inspection, correction, or deletion upon your request.

HVEG Brands Group B.V. is responsible for data processing. In this privacy statement, we explain which personal data we collect and use, and for what purpose, at the web store www.https://hveggroup.com/. If you have any questions, or want to know exactly what we keep track of, please contact HVEG Brands Group B.V.

Order Processing

When you place an order with us, we use your personal data to process it properly. We may provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this, we use your email address, phone number, billing address, name and address details, and payment details. We need this because of the contract we conclude with you. We keep this information until your order is completed and longer in connection with the statutory fiscal retention obligation.

Provision to Third Parties

We work with certain companies that may receive your aforementioned personal data from us.

Your Account For certain parts of our web store, you must first register. You must provide information about yourself, and with that, we create an account upon which you can log in with your email address and a self-chosen password. For this, we use your payment details, email address, name and address details, billing address, and phone number. We do this based on your consent. We store this information until you cancel the account. We store this information so that you do not have to fill it in again and so that we can contact you in the context of the execution of the agreement.

Contact Form and Newsletter

With the contact form, you can ask us questions or make requests. For this, we use your name and address details, phone number, and email address. We need these because of the contract we conclude with you. We store this information until we are sure that you are satisfied with our response and offer a newsletter to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe.

Statistics and Profiling

We keep statistics on the use of our web store. With these statistics, we improve our web store to, for example, show only relevant information. We can combine your personal data to learn more about you. Of course, we will respect your privacy at all times. If you do not want this, you can always report this to us.

Cookies Our web store uses cookies. Cookies are small files in which we can store information so that you do not have to fill in these details every time. But we can also see that you are visiting us again. When you visit our web store for the first time, we show a notification with an explanation about cookies. Here, we will ask for your agreement for the use of these cookies. You can disable the placement of cookies via your browser, but some parts of our web store may then not work properly.

Google Analytics We use Google Analytics to track how visitors use our web store. We have concluded a processor agreement with Google. It contains strict agreements about what they are allowed to track. Google is not permitted to use the obtained Analytics information for other Google services. We have Google anonymize the IP addresses.

Security Security of personal data is of great importance to us. To protect your privacy, we take the following measures: - Access to personal data is shielded with a username and password; - Access to personal data is shielded with a username and a login token; - The data is stored after receipt in a separate, shielded system; - We take physical measures such as locks and safes for access protection of the systems in which personal data is stored; - We use secure connections (Secure Sockets Layer or SSL) with which all information between you and our website is shielded when you enter personal data; - We keep logs of all requests for personal data; - We are ISO 27001 certified.

Changes to this Privacy Statement

We reserve the right to make changes to this privacy statement. We therefore advise you to consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately as well.

Access, Changing, and Deleting Your Data If you have questions or want to know what personal data we have about you, you can always contact us. You have the following rights: - Getting an explanation about what personal data we have and what we do with it; - Access to the precise personal data we have; - Having errors corrected; - Having outdated personal data removed; - Withdrawing consent; - Objecting to a specific use.

Filing a Complaint If you feel that we have not helped you in the right way, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact Details HVEG Brands Group B.V. | Fokkerstraat 16 3833 LD LEUSDEN | info@hvegbrandsgroup.com | +31 (0)85 110 27 00